Troubleshooting
Export Preview Unavailable
Export preview can be unavailable if no drawing is open, the PDF cannot be rendered, the quote is missing, or the selected export type is not ready for the current context.
Updated 2026-07-03 · 4 min read
On this page
The export dialog status explains missing drawing, quote, or preview conditions.
Check export context
- 1
Open a drawing
Drawing PDF export requires an active drawing tab.
- 2
Check BoQ rows
BoQ export needs the workspace's Bill of Quantities to have rows to format.
- 3
Check the selected type
Drawing Image export renders one page at a time. If you scoped several pages, switch to Drawing PDF, or export the page you need as an image and repeat.
Retry safely
- 1
Refresh preview
Close and reopen the export dialog after the drawing has rendered.
- 2
Use PDF first
If a preview stays unavailable, try Drawing PDF export for the formal record.
- 3
Contact support
Include the export type, drawing name, browser, and any visible error message.
Related topics
Related product guides
These broader guides explain how this support workflow fits ContractorCounter's markup, measurement, takeoff, and export toolset.
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