Troubleshooting

Missing Panels in the Workspace

Workspace panels can be hidden by layout choices, small screens, or previous view settings. You can restore them without losing drawing work.

Updated 2026-07-03 · 3 min read

Panel restore
Drawing A-101.pdf
100%FitExport

Use the sidebar rail and layout presets to bring hidden panels back.

Restore a panel

  1. 1

    Use the sidebar rail

    Sidebar panels toggle from the rail icons: Thumbnails, Markup List, Layers, Files, Signatures, Properties, Measurements, Tool Chest, Settings, and Search. Click the icon to reopen a closed panel.

  2. 2

    Reapply a layout preset

    If the Chat or BoQ pane is missing, apply a layout preset that includes it — Three Panel restores all three panes.

  3. 3

    Widen the workspace

    On small screens, panels open as overlays and close when you tap away — resize the window or reopen from the rail.

Panel content looks empty

Some panels depend on the active drawing, selected markup, or current page. Select a drawing or markup before assuming the panel is broken.

Related topics

Related product guides

These broader guides explain how this support workflow fits ContractorCounter's markup, measurement, takeoff, and export toolset.

Still stuck?

Tell us what you're trying to do and we'll help you get there.

Contact support
Get started

Get your first takeoff done in minutes

Open a plan set, mark it up, and take quantities off the sheet — in your browser, on any device, with nothing to install.

Try for free
PDF file iconYour drawings
Apple Photos logoSite photos
Google Gemini logoAI takeoff
Marked-up sheet
Microsoft Excel logoBill of quantities