Account & billing
Plans, Free Trial, and Billing
Every new account starts a 14-day free trial with full Pro capabilities — no card required. After the trial, a Pro, Team, or Lifetime subscription is required to keep working. Your drawings and data are never deleted when a trial or subscription lapses.
Updated 2026-07-03 · 5 min read
Settings > Plan & Billing shows your current plan, trial countdown or renewal date, and capability badges.
The 14-day free trial
The trial includes everything: markup, calibrated measurement, counts, Bill of Quantities, AI chat, custom branding, and clean exports. When it ends, the workspace becomes view-only — you can still open and read your work, but editing, exports, AI, and BoQ pause until you subscribe.
Available plans
Pro is the full single-user plan, billed weekly, monthly, or yearly. Team adds per-seat billing and shared team access — teammates covered by an active Team subscription get its capabilities through their membership. Lifetime is a one-time purchase with perpetual access and a slightly lower AI credit allowance. All plans include clean exports, custom branding, BoQ, and AI chat.
Manage your subscription
- 1
Open Settings > Plan & Billing
See your current plan, status, renewal or trial-end date, and what each capability badge means.
- 2
Change or start a plan
Choose a plan card to start checkout. Payment and invoices are handled through the secure Stripe billing portal via Manage billing.
- 3
Check AI usage
Settings > Usage shows your rolling AI credit meters and top-up balance if your plan includes AI chat.
If a payment fails
Past-due accounts keep full editing access while payment retries. Clean exports pause (exports carry a ContractorCounter watermark), and custom branding, BoQ, and AI chat are unavailable until payment clears. Cancelled or unpaid subscriptions return the workspace to view-only until you resubscribe.
Related topics
Related product guides
These broader guides explain how this support workflow fits ContractorCounter's markup, measurement, takeoff, and export toolset.
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